99bd Support and media contact in one place

Dhaka-based Bangladesh users will get quick help for press, media, and customer support; clear contact details are arranged here

Delays in the general messaging app; here you will find 99bd Contact and 99bd Help together, so questions won't loop.

99bd Support Press Contact

For media coverage, interviews, and publication requests, this address is used; initial responses typically within 6 hours.

Dhaka-based team compiles local news and campaign updates, so you will get organized information.

From Monday to Saturday, contact from 10am to 7pm; urgent media requests should be sent on a separate line for faster reading.

99bd Contact team replies, so you won't need to repeat the same question.

Response Type: brief, written, and recorded.

Logo, brief bio, and usable screenshots in one file; this folder helps writing reports.

The correct colors, banner sizes, and logo variations are kept here; using the wrong version won't require redoing.

Here you will find spokesperson bios and comment guidelines; three main contact points together speed up work.

If you have account, login, or app setup issues, this team helps; also handles bKash, Nagad, and Rocket questions.

Initial reply usually within 15 minutes, so small mistakes don't make you wait for hours.

Separate note to view deposits, balance, and transactions; Bangladesh users can easily follow even during Dhaka busy hours.

Anyone stuck on bKash or Nagad, send a short screenshot for quick understanding.

Subject, deadline, and question type on one line; then the 99bd Support team can assemble a straight answer.

Yes, both are in the press kit; if needed, specific-size files can be sent separately.

Prefer the Help Center over the general 99bd Contact; there are separate guides for 99bd Help and 99bd App.

If you want to start quickly, download the 99bd App; you will have easy access to 99bd Support, 99bd Contact, and 99bd Help right at hand and ready.